White Papers

Retail Branding


The art and science of branding is why consumers take notice of some services and not others. Every [...]

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Managing Brands


Have you ever stopped to consider why some brands have cult following while others competing in the same [...]

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Not all Moments of Truth are Equal


The need to develop a clearly defined MOT is emerging as a key competitive advantage for marketers wanting [...]

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The Three Sides to Engagement


Engagement, A Critical Word in Today’s Marketplace The word engagement defines the action of being committed, to occupy [...]

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Power of Social Media


Social Media has exploded in the past year, and it seems that everyone is getting on board. Whether [...]

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Top Trends Impacting Business


What trends will impact business and how can organization take advantage of these insights?

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Global Versus Local


As I write this paper GM is struggling and confirmed the end of the Pontiac brand, while in [...]

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