How to align your organization to a common direction
Most organizations are realizing that to effectively deliver sustainable and consist growth, a different approach is required that will ensure every aspect of the customer’s moments of truth is fully optimized. Organizations that have demonstrated top performance, irrespective of the current economic challenges, understand that employee engagement is a critical factor that drives business success.
In reviewing the majority of our clients who have achieved outstanding business results through engaged employees, there are three codependent factors that this paper explores. These three factors are aligned to our firm’s “brand engagement triangle” model, which incorporates a process, message and structure that ensures strong brand affinity.
Three factors to ensuring a successful employee engagement program are:
- Process: Empowering training
- Messaging: Clarity of direction
- Structure: Integrated meritocracy
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